Jessica Chirambaguwa
Verified Expert in Product Management
Product Manager
Jessica是一位精力充沛的产品经理/高级BA，在数字产品增强方面取得了坚实的成就, including web and app UI/UX, business process standardization, strategic planning, 以及跨各种系统的数据治理，为客户提供创新的解决方案. 她的经验包括与各种利益相关者互动, including executives, managers, developers, consultants, end users, SMEs. 她曾与不同规模、跨越多个时区的团队合作过.
Project Highlights
Expertise
Work Experience
Business Analyst | Product Owner
Berry Appleman & Leiden - Main
- Worked closely with cross-functional teams, including developers, designers, and stakeholders, 收集需求和路线图项目的优先级.
- 与RPA工程师和业务用户合作开发启动H-1B签证申请流程的机器人自动化流程.
- 准备发布说明和用户指南/操作手册及录像，供业务用户在使用自动化过程时参考.
- 在Jira中为开发人员准备用户故事和验收标准.
- 与用户体验设计师合作，为业务用户交互创建仪表板.
- 主持产品和工程团队之间的日常站立会议.
- 与产品管理总监一起制定新产品的年度路线图.
Product Owner
Freelance Clients
- 与前端和后端开发人员合作，重新设计全球主页和大型菜单, 提升用户体验并优化整个网站的线索数据捕获.
- 领导一个移动应用程序的UI/UX增强，该应用程序为经纪人提供其投资组合表现的动态摘要.
- 为房地产经纪人和营销人员实现了一个仪表板，以获得对性能的见解, 例如，他们与Power BI开发人员的属性列表的交互和约定.
Product Owner
Wash - Software Development Group
- 参与一个数据仓库项目，管理客户的一个产品, 拥有产品待办事项列表并对其特性进行优先级排序.
- 审查产品/流程流，并在Jira中将这些流转换为详细的用户故事，并确保开发团队能够理解它们.
- 通过集成到租赁会计工具，完成了从多个数据库提取数据所需的数据映射.
Senior Business Solutions Specialist
Citco
- Facilitated meetings with clients, business users, 和IT团队成员了解运营挑战，并在日常运营中推荐提高效率和最佳实践的解决方案.
- 确保开发团队将业务需求转换为内聚的技术文档, complete, reusable, and testable.
- Led a diverse range of stakeholders, 通过适应不同听众的风格和技巧进行有效的沟通.
Project History
Website Mega Menu
领导前端和后端开发，为68个国家的全球网站创建吸引人的UI和流畅高效的UX.
Property Listings Performance Dashboard
为房地产经纪人和营销人员设计并构建了Power BI仪表板，以获得有关性能的见解, 比如他们的房产列表的互动和约定.
Investor Reporting
领导为投资者客户设计和开发各类财务报告.
这包括了解投资会计和业绩报告周期, operational processes, and workflows.
Homepage Re-design
重新设计一个全球网站的主页，计划在圣诞节假期推出.
Homepage Re-design
http://www.collierscanada.com/en-ca领导一个项目，重新设计一个全球房地产公司的主页，总部设在68个国家, some with multiple languages.
Education
Bachelor's Degree in Business Administration
约克维尔大学-弗雷德里克顿，新不伦瑞克，加拿大
Certifications
Project Management
Sheridan College
Skills
Tools
Jira, Confluence, Zoom, Visio, Office 365, Yardi, Slack
Paradigms
Agile Product Management, Azure DevOps
Platforms
SharePoint
Other
Business Administration, Business Communication, User Requirements, User Stories, UX Process, Stakeholder Management, Feature Backlog Prioritization, Writing & Editing, English, Executive Presentations, Requirements, Diagrams, Process Mapping, Microsoft Office, Business Law, Project Management, Business Analysis, IT Projects, Agile Sprints, Process Flows, IT Business Analysis, Documentation, Business Requirements, Stakeholder Engagement, BRD, Product Owner, Backlog Grooming, Websites, Business Process Analysis, Process Development, Product Management, User Interviews, User Interface (UI), Feature Roadmaps, Sprint Retrospectives, Sprint Planning, Technical Requirements, Software as a Service (SaaS), Product Requirements Documentation (PRD), Product Roadmaps, Copyright, Process Improvement, Miro, Minimum Viable Product (MVP), Product Delivery, Product Ownership, Digital Product Management, Dashboard Design, Teams, Google Drive, User Acceptance Testing (UAT), Test Scripting, Wireframing, Data Analytics, Requirements, Financial Reporting, Backlog Management, Amazon Web Services (AWS), Redshift, Data Warehouse Design, Acceptance Criteria, Relational Data Mapping, Marketing Technology (MarTech), User Experience (UX), Discovery Workshops, Process Automation, Robotic Process Automation (RPA), Dashboard Development
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